Privacy policy

Last Updated: July 2026

Effective Date: July 2026

At United Foods (the operator of www.unitedfoods.store, hereinafter referred to as "the Website", "we", "us", or "our"), we value the trust you place in us when purchasing snacks, treats, and products from our brands: Nutty, Guddie, and Fivestar.

This Privacy Policy explains how we collect, use, store, share, and protect your digital personal data in compliance with the Digital Personal Data Protection Act (DPDPA), 2023, the Indian Information Technology Act, 2000, and consumer protection rules governing e-commerce in India.

By creating an account, placing an order, or browsing our website, you act as the "Data Principal" and consent to the processing of your data as outlined below.

1. Itemized Information We Collect

To process your orders and deliver your favorite snacks, we collect specific categories of personal data. We do not engage in data minimization violations; we only collect what is necessary.

• Identity & Contact Data: Your full name, delivery/shipping addresses, billing address, active email address, and mobile phone number.

• Transaction & Order Data: Details about the Nutty, Guddie, or Fivestar products you browse, add to your cart, or purchase, alongside your order history.

• Payment Information: Payment processing details.
  Note on Payment Security: Your transaction payments are processed securely via RBI-approved third-party payment gateways (e.g., Razorpay, PayU, Cashfree). United Foods does not store your credit/debit card numbers, UPI IDs, or CVV codes on our servers.

• Technical & Device Data: IP address, device type, browser settings, and automated cookie identifiers used to keep products in your shopping cart.

2. Specific Purposes for Processing Your Data

We process your data strictly under the legal basis of your Consent or for the fulfillment of an e-commerce transaction (Contractual Necessity).

3. Clear Boundaries: Data Sharing & Disclosure

United Foods does not sell, trade, or rent consumer data to third-party data brokers. We share your information only with trusted service partners to fulfill your e-commerce orders:

• Logistics & Fulfillment: Sharing your name, address, and phone number with couriers to drop packages at your doorstep.

• Legal Compliance: We may disclose your data if legally mandated by an order under Indian law or to respond to valid government requests.

4. Retention & Storage of Personal Data

We store your data within secure cloud servers located within the territory of India. Your digital personal data is retained only as long as:

1. It is required to fulfill your e-commerce transactions and manage your consumer account.

2. It is required to fulfill statutory legal obligations (such as maintaining financial/tax invoices for 7 years under the Indian Income Tax Act).

When the data is no longer required, it is permanently deleted or anonymized.

5. Minor's Privacy (Under 18 Years)

In strict compliance with Section 9 of the DPDPA, 2023, www.unitedfoods.store does not knowingly collect personal data from children under the age of 18 without verifiable parental consent. We do not target advertising or conduct behavioral tracking on minors. If we discover a minor has provided data without parental consent, we will purge it immediately.

6. Your Rights as a Data Principal

Under India's DPDPA 2023, you hold absolute control over your digital footprint. You can exercise these rights via our Grievance email:

• Right to Access: Request a summary of your data being processed and the list of third parties it has been shared with.

• Right to Correction & Erasure: Update inaccurate details or demand the complete erasure of your consumer profile from our e-commerce databases.

• Right to Withdraw Consent: You can opt out of promotional communications or delete your account at any time. The withdrawal of consent does not affect processing done prior to withdrawal.

• Right to Nominate: You can nominate an individual to manage your privacy rights in the unfortunate event of death or physical incapacity.

7. Security Safeguards

We implement technical and organizational security measures, including firewalls and SSL encryption, to safeguard your accounts. In the rare event of an accidental personal data breach, United Foods will notify the Data Protection Board of India (DPBI) and all affected users without delay, as prescribed by law.

8. Grievance Redressal Officer

If you have any questions, want to exercise your rights, or wish to file a privacy complaint, please reach out to our designated Grievance Officer. We commit to addressing and resolving your privacy concerns within the legally mandated timelines.

• Name of the Entity: United Foods

• Attn: Grievance Redressal Officer (Data Privacy)

• Postal Address: Survey No. 63.1P5, Talaja, Dist – Bhavnagar, Gujarat - 364140, India

• E-commerce Website: www.shopunitedfoods.in

• Dedicated Privacy Email: info@unitedfoodsindia.com

• Contact Number: +91 99251 22110

Implementation Checklist for Your Team:

1. Consent Checkbox: Add an explicit, unchecked box on your checkout and signup page that reads: "I consent to United Foods collecting my data to process my orders as detailed in the [Privacy Policy]."

2. Easy Opt-Out: Ensure there is an unsubscribe link in all your brand email/SMS campaigns for Nutty, Guddie, & Fivestar.